Privacy Policy — How doo1111 Protects Your Personal Data
At doo1111, your privacy is a foundational commitment. This Privacy Policy explains what personal information we collect from Bangladesh players, how we use it, who we share it with, and how we keep it secure at every step.
Introduction
Your Privacy Matters at doo1111
This Privacy Policy applies to all players who register, deposit, place bets, or otherwise interact with the doo1111 platform at doo1111.net. By creating a doo1111 account or using any of our services, you acknowledge that you have read and understood this policy. We encourage you to review it periodically, as we may update it from time to time to reflect changes in our practices or applicable regulations.
Secure Data Handling
All data transmitted between your device and doo1111 is protected by industry-standard SSL/TLS encryption. We apply strict access controls to prevent unauthorised access to your personal information.
No Data Sales
doo1111 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data is used only as described in this policy and to deliver our services to you.
Your Data, Your Rights
You have the right to access, correct, and request deletion of personal data that doo1111 holds about you. Our support team processes data subject requests promptly and without unnecessary delay.
Payment Data Protection
Payment information related to your bKash, Nagad, Rocket, or bank transactions is handled through secure, verified payment gateways. doo1111 does not store full card numbers or mobile banking P INs on its servers.
Defined Retention Periods
We do not keep your data indefinitely. doo1111 maintains clear data retention schedules aligned with anti-money laundering obligations and responsible gaming requirements, after which data is securely deleted.
Transparent Cookie Use
doo1111 uses cookies and similar tracking technologies only for essential platform functionality, analytics, and personalisation. You can manage your cookie preferences at any time through your browser settings.
Section 01
Data We Collect
Effective January 2026doo1111 collects personal data from players in Bangladesh in order to provide a safe, compliant, and enjoyable online casino and sports betting experience. We collect data only to the extent necessary for the purposes described in this policy. The categories of personal data we collect include the following:
1.1 Registration Data
When you create a doo1111 account, we collect your full legal name, date of birth, email address, phone number, and the username and password you choose. This information is required to establish your account identity, verify your age (18+ requirement), and communicate with you regarding your account activity.
1.2 Identity Verification (KYC) Data
As part of our Know Your Customer (KYC) process — which may be triggered before your first withdrawal, upon reaching a transaction threshold, or during a routine compliance review — we may collect copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence. We may also request proof of address documents and screenshots confirming ownership of your registered payment method (such as your bKash or Nagad account).
1.3 Payment and Transaction Data
doo1111 records the details of all financial transactions on your account, including deposit amounts, withdrawal requests, payment methods used (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank transfer), transaction timestamps, and transaction reference numbers. We do not store complete card numbers or mobile banking PINs — payment processing is handled by our verified third-party payment gateways, which operate under their own security standards.
1.4 Gaming and Betting Activity Data
We maintain a detailed record of your activity on the doo1111 platform, including games played, bet amounts, wagering history, sports markets accessed, session durations, bonus claims, and responsible gaming tool usage. This data is used to operate the platform, detect fraud, ensure bonus integrity, and support responsible gaming monitoring.
1.5 Device and Technical Data
When you access doo1111 from any device — smartphone, tablet, or desktop — we automatically collect certain technical data including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and approximate geographic location (country and city level, derived from IP). This data is used for security monitoring, fraud prevention, platform optimisation, and geographic compliance checks.
1.6 Communications Data
If you contact doo1111 support via email at [email protected] or through the platform's live chat or messaging tools, we retain a record of those communications, including the content of your messages and any attachments you provide. This data is used to resolve your query, improve our support quality, and maintain a record of dispute resolution for compliance purposes.
1.7 Voluntarily Submitted Data
You may from time to time submit additional personal information to doo1111 voluntarily — for example, when completing a responsible gaming self-assessment, providing feedback, or participating in a promotion that requires submission of personal details. doo1111 treats all voluntarily submitted data with the same level of care and protection as other personal data categories described in this policy.
Summary: Data Categories
| Category | Examples |
|---|---|
| Registration | Name, email, phone, DOB |
| KYC / Identity | NID, passport, address proof |
| Payments | Transaction records, method type |
| Gaming Activity | Bets, sessions, bonus history |
| Technical | IP address, device, browser |
| Communications | Support emails, chat logs |
Section 02
How We Use Your Data
doo1111 uses the personal data it collects for specific, legitimate purposes directly related to operating the platform and serving our players in Bangladesh. We do not use your data for purposes that are incompatible with the reasons it was collected. The primary purposes for which we process your personal data are as follows:
Account Management
We use your registration data to create and manage your doo1111 account, authenticate your logins, process password resets, and maintain the integrity of your account profile throughout your time as a doo1111 player.
Payment Processing
Transaction data is used to process your deposits via bKash, Nagad, Rocket, and other supported methods, to execute withdrawal requests to your verified payment account, and to maintain accurate financial records for your doo1111 account.
Age & Identity Verification
KYC data is used solely to verify that you meet the 18+ age requirement and that your identity matches your registered account details. This is a mandatory compliance step before withdrawals are processed.
Platform Improvement
Aggregated and anonymised gaming activity and technical data is used to improve the doo1111 platform — including game performance optimisation, UX improvements, mobile responsiveness, and load-time monitoring across Bangladesh network conditions.
Fraud Prevention & Security
Technical and behavioural data is analysed to detect suspicious activity, prevent multi-accounting, identify bonus abuse, and protect the doo1111 platform and its players from fraudulent or criminal use.
Responsible Gaming
Gaming and session data is monitored to support responsible gaming tools including deposit limits, session time-outs, reality checks, and self-exclusion. We use this data to identify players who may be at risk and to ensure our tools are effective.
Legal Bases for Processing
doo1111 processes personal data on the following legal bases: (a) Contract performance — processing necessary to provide the services you have signed up for; (b) Legal obligation — processing required to comply with anti-money laundering rules, age verification requirements, and other applicable regulations; (c) Legitimate interests — processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights; and (d) Consent — where you have explicitly opted in to receive marketing communications or promotional emails from doo1111.
Marketing Communications
With your explicit consent, doo1111 may use your email address or phone number to send you promotional offers, bonus announcements, seasonal promotions (such as BPL cricket season offers or Eid bonus campaigns), and platform updates. You may withdraw your consent to receive marketing communications at any time by contacting [email protected] or using the unsubscribe mechanism included in all marketing messages. Withdrawal of marketing consent does not affect the lawfulness of processing that occurred prior to the withdrawal.
Section 03
Data Sharing & Disclosure
doo1111 does not sell or rent your personal data to third parties for their commercial use. However, in order to operate the platform effectively and comply with legal obligations, we share certain data with a limited set of trusted third parties under appropriate data protection safeguards. The categories of recipients and the basis for sharing are described below.
3.1 Payment Service Providers
To process deposits and withdrawals, doo1111 shares necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. Each of these providers processes data under their own privacy policies and security standards. doo1111 shares only the minimum data required to execute the transaction.
3.2 Game Providers
doo1111 integrates games and live dealer tables supplied by third-party providers including Pragmatic Play, Evolution Gaming, Ezugi, Vivo Gaming, NetEnt, Microgaming, and Spribe. These providers may receive certain player session data (such as a pseudonymous player identifier and bet history within their games) in order to deliver game functionality, verify game outcomes, and support dispute resolution. Game providers do not receive your full name, NID, or contact details.
3.3 Identity Verification Services
doo1111 may use third-party identity verification and KYC service providers to assist in verifying the documents you submit as part of the age and identity verification process. These providers are bound by strict data processing agreements and may only use your KYC data for the specific purpose of verification on behalf of doo1111.
3.4 Analytics and Security Providers
doo1111 uses reputable third-party analytics and cybersecurity services to monitor platform performance, detect fraud, and identify suspicious access patterns. These providers process technical and behavioural data in anonymised or pseudonymised form where possible.
3.5 Legal and Regulatory Disclosure
doo1111 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so — for example, in response to a valid court order, a legal investigation into financial crime, or an anti-money laundering reporting obligation. We will notify you of such disclosure where we are legally permitted to do so.
3.6 Business Transfers
In the event that doo1111 undergoes a merger, acquisition, or sale of substantially all of its assets, personal data held by doo1111 may be transferred to the acquiring entity as part of that transaction. In such circumstances, doo1111 will ensure that appropriate data protection safeguards are applied and will notify affected players of the transfer in advance where practicable.
Third-Party Recipients at a Glance
| Recipient Type | Purpose |
|---|---|
| Payment Gateways | Process deposits & withdrawals |
| Game Providers | Deliver casino & sports content |
| KYC Services | Age & identity verification |
| Analytics Tools | Platform monitoring |
| Legal Authorities | Regulatory compliance only |
Section 05
Data Security
doo1111 takes the security of your personal data seriously and implements a comprehensive range of technical and organisational measures to protect it from unauthorised access, accidental loss, alteration, or disclosure. Our security practices are reviewed regularly and updated to reflect evolving threats and best practices in the online gaming industry.
5.1 Encryption
All data transmitted between your device and the doo1111 platform is encrypted using Transport Layer Security (TLS) protocol. This ensures that your registration details, login credentials, payment information, and gaming activity data cannot be intercepted in transit by third parties. Our servers are configured to reject unencrypted connections.
5.2 Access Controls
Access to personal data held by doo1111 is restricted on a strict need-to-know basis. Only authorised personnel whose job functions require access to specific categories of personal data are granted those access rights. All internal access to sensitive data is logged and subject to periodic review.
5.3 Password Security
doo1111 stores account passwords in a hashed format using modern cryptographic hashing algorithms. Plain-text passwords are never stored on our systems. We encourage players to choose strong, unique passwords for their doo1111 accounts and to enable two-factor authentication where available.
5.4 Data Breach Response
In the event of a data breach that is likely to pose a risk to the rights and freedoms of affected players, doo1111 will take immediate steps to contain the breach, assess its scope, and notify affected players as promptly as possible. We will provide clear guidance on the steps you should take to protect yourself, including changing passwords and monitoring your payment accounts.
5.5 Your Responsibility
While doo1111 implements robust security measures on the platform side, the security of your account also depends on you maintaining the confidentiality of your login credentials. You must not share your doo1111 password with any third party, and you should contact [email protected] immediately if you suspect that your account has been accessed without your authorisation.
Security Measures at doo1111
- TLS/SSL encryption on all connections
- Hashed password storage (never plain text)
- Role-based internal access controls
- Regular security audits and penetration testing
- Two-factor authentication support
- Real-time fraud and anomaly detection
- Secure, certified third-party payment gateways
- Incident response plan for data breaches
Section 06
Data Retention
doo1111 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The retention periods we apply to different categories of data are summarised in the table below.
| Data Category | Retention Period | Basis |
|---|---|---|
| Registration & Account Data | Duration of account + 5 years after closure | Legal obligation / AML compliance |
| KYC / Identity Documents | 5 years from date of verification | Anti-money laundering regulations |
| Transaction Records | 7 years from date of transaction | Financial record-keeping obligations |
| Gaming & Betting Activity | 3 years from last activity | Legitimate interests / dispute resolution |
| Support Communications | 3 years from date of communication | Legitimate interests / dispute resolution |
| Technical / Device Data | 13 months (rolling) | Security monitoring / fraud detection |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Consent / legal compliance |
Requesting Deletion
You may request deletion of your personal data at any time by contacting [email protected]. We will process your request within 30 days, subject to any legal retention obligations that require us to keep certain data for a defined period regardless of the deletion request.
Section 07
Your Privacy Rights
As a player on doo1111, you have a number of rights in relation to the personal data we hold about you. doo1111 is committed to honouring these rights promptly and without unnecessary barriers. To exercise any of the rights described below, please contact our support team at [email protected] with the subject line "Data Subject Request" and a description of your request. We will respond within 30 calendar days.
Right of Access
You have the right to request a copy of the personal data doo1111 holds about you. We will provide this in a clear, structured format within 30 days of your request, free of charge for reasonable requests.
Right to Rectification
If any personal data doo1111 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details (email, phone) directly in your account settings, or contact support for other corrections.
Right to Erasure
You may request that doo1111 delete your personal data where it is no longer necessary for the purposes it was collected, where you have withdrawn consent, or where the data has been processed unlawfully. Erasure requests are subject to any mandatory legal retention obligations that override this right.
Right to Restrict Processing
In certain circumstances — for example, while a dispute about the accuracy of your data is being resolved — you may request that doo1111 restrict processing of your personal data. During a restriction period, doo1111 will continue to store your data but will not actively process it beyond what is strictly required.
Right to Data Portability
Where processing is based on your consent or on a contract, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON), and to request that we transmit that data directly to another service provider where technically feasible.
Right to Object
You have the right to object to processing of your personal data where it is based on doo1111's legitimate interests — for example, for direct marketing purposes or for profiling related to marketing. Upon receiving a valid objection, doo1111 will cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests.
Right to Withdraw Consent
Where doo1111 processes your data based on your consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to the withdrawal.
Rights Related to Automated Decision-Making
Where doo1111 uses automated processes to make decisions that significantly affect you — such as automated fraud detection resulting in account suspension — you have the right to request human review of that decision and to contest the outcome by contacting our support team.
Section 08
Policy Updates & Contact
8.1 Updates to This Policy
doo1111 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new regulatory requirements, or updates to the services we offer. When material changes are made, we will notify registered players by posting a prominent notice on the doo1111 platform and, where appropriate, by sending a notification to your registered email address. The updated policy will display the revised effective date at the top of the document.
Continued use of the doo1111 platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. If you do not agree with a revised policy, you should cease using the platform and may request account closure by contacting [email protected].
8.2 Children's Privacy
The doo1111 platform is strictly for adults aged 18 and above. doo1111 does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been provided by a person under 18, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on doo1111, please contact us immediately at [email protected].
8.3 Third-Party Links
The doo1111 platform may contain links to third-party websites or services — for example, payment provider portals or game provider platforms. doo1111 is not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party website you visit via a link from doo1111.
8.4 Governing Law
This Privacy Policy and any disputes arising from it shall be governed by and interpreted in accordance with applicable law. doo1111 is committed to handling all personal data in a manner consistent with globally recognised data protection principles, including those reflected in the EU General Data Protection Regulation (GDPR), applied as a standard of best practice regardless of jurisdiction.
8.5 How to Contact doo1111 About Privacy
If you have any questions, concerns, or complaints about this Privacy Policy or doo1111's data handling practices, please contact our support team. We take all privacy inquiries seriously and aim to respond to every query within one business day during Bangladesh Standard Time (BST, UTC+6) business hours.
Contact us by email at: [email protected]
Please include "Privacy Inquiry" in the subject line of your message so that it is routed to the appropriate team member promptly. For data subject rights requests specifically (access, deletion, rectification, portability), please use the subject line "Data Subject Request" as described in Section 07 above.
Policy Version History
| Version | Effective Date | Key Change |
|---|---|---|
| v3.0 | January 2026 | Current version |
| v2.1 | July 2025 | Cookie section updated |
| v2.0 | January 2025 | GDPR alignment added |
| v1.0 | March 2024 | Initial publication |
Your Privacy Is Protected at doo1111
Now that you have reviewed our Privacy Policy, explore doo1111's full range of games and betting markets — all secured with SSL encryption and trusted by Bangladesh players.
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